Manage Contacts

Contacts are your customer database. Anyone who has chatted with you or has been imported becomes a contact.

Add Contacts

Manually

1. Go to Contacts
2. Click Add Contact
3. Enter details:
   • Name
   • Phone number (international format, e.g., +60123456789)
   • Email (optional)
   • Tags (optional)
4. Click Save

Import CSV

1. Go to Contacts
2. Click Import
3. Upload a CSV file with the format:
   • Columns: name, phone, email, tags
4. Review the data preview
5. Click Import

Auto-create

New contacts are automatically created when someone messages you for the first time.

Manage Contacts

• Edit — Update contact details
• Tags — Add/remove labels for categorization
• Notes — Add internal notes
• Delete — Remove a contact
• Export — Export contacts to CSV

Search & Filter

• Search by name or phone number
• Filter by tags
• Filter by date created