Panduan WhatsApp marketing, CRM dan automasiGuides to WhatsApp marketing, CRM and automation

Artikel menjawab soalan dan membawa pembaca ke fungsi berkaitan. Setiap satu bermula dengan kerja sebenar, bukan senarai ciri.Each article answers a question and points to the related feature. Every one starts with real work, not a feature list.

CRM

Apa itu CRM WhatsApp? Contoh cara urus pelanggan dan stafWhat is a WhatsApp CRM? Examples of managing customers and staff

Terangkan rekod, nota dan peringkat jualan sebelum masuk ke demo inbox.Explains records, notes and sales stages before the inbox demo.

AI

Chatbot WhatsApp atau auto reply: mana sesuai untuk bisnes?WhatsApp chatbot or auto reply: which suits your business?

Bandingkan kerja, kos dan batas setiap pilihan.Compares the work, the cost and the limits of each option.

BlastBlast

Cara rancang WhatsApp blast untuk pelanggan sedia adaHow to plan a WhatsApp blast to existing customers

Kumpulan penerima, izin, jadual dan laporan.Recipient groups, consent, scheduling and reporting.

SusulanSusulanFollow-up

Contoh ayat follow-up pelanggan selepas tanya hargaFollow-up wording after a customer asks for a price

Contoh mengikut situasi, diikuti jadual susulan.Examples by situation, followed by a follow-up schedule.

SambunganConnection

QR atau WhatsApp Business API: cara pilih untuk bisnesQR or WhatsApp Business API: how to choose for your business

Syarat nombor, templat dan caj yang berkaitan.The number, template and charge requirements involved.

BayaranBayaranPayments

Cara sediakan invois selepas pelanggan setuju membeliHow to raise an invoice once the customer agrees to buy

Dokumen jualan, status bayaran dan baki.Sales documents, payment status and balances.