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Campaigns

Campaigns

Smart pacing, real segments, and delivery analytics that come from WhatsApp receipts — not guesses.

Where Campaigns
Step 1, audience selection

Step 1 — Audience

Source Notes
CSV upload Up to 5 MB, sample file provided per template
Contacts Pick from your CRM
Tags Include and exclude, with live counts
Segment Build conditions

Segment conditions: lead status, tag, funnel stage, assigned agent, lead score tier, source, form, appointment, created date, last interaction. Official API numbers can also segment on whether the 24-hour window is still open.

Step 2 — Message and variables

Variable mapping with dynamic/static/spin modes
Mode Behaviour
Dynamic Pull from a CSV column or contact field
Static One fixed value for everyone
Spin Random pick from your list, so messages vary

Columns are matched automatically when you choose a template. Before sending, the review step lists exactly which recipients would receive an empty value.

An unmapped column sends as empty text. There is no fallback value — use the pre-send warning to catch gaps.

Step 3 — Pacing

Pacing step with sliders and the daily cap
Mode Range
Fixed One delay, 3–180 seconds
Random A min and max, 1–600 seconds
Spread Spread the list over 1–1440 minutes

All modes apply ±30% random jitter so the rhythm isn’t machine-perfect. Spread shows the resulting messages per hour as you drag.

  • —Guidance: personal messages 15–30s. Group blasts 45–90s
  • —Daily cap: 0–5000 per day, where 0 means unlimited
  • —Active hours: restrict sending to a window in your timezone, including windows that cross midnight

Campaign types

  • —Broadcast — one message to one audience
  • —Drip — multi-step sequences. Each step has its own template, its own delay, an optional fixed send time, and an optional follow-up
  • —Recurring — re-run automatically on an interval of 1–730 days
  • —Group mode — blast to WhatsApp groups, with per-group delivery tracking
  • —Scheduled — pick a date and time

Results

Sent / delivered / read / replied report

Sent · Delivered · Read · Replied, taken from real WhatsApp receipts, with delivery rate, open rate and reply rate. Drip campaigns also report per-step sent and failed.

Statuses: draft · active · processing · paused · completed · cancelled · failed

Campaigns pause themselves when a device disconnects or its queue trips the breaker, and tell you which. Resume is always manual — and blocked while the device is still offline. Other actions: duplicate, retry failed, cancel, delete.

Campaign calendar

Where Campaign Calendar

A month grid of scheduled campaigns alongside your own marketing notes. Notes have a title, description and colour, and can be dragged to a different date.

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