Connecting WhatsApp

Scan a QR to start today, or connect the official Business API. Same inbox, same automations, same campaigns.

Two connection types

Connecting by QR

• —Devices → Add device → WhatsApp Web
• —Name the device
• —Scan the QR with WhatsApp → Linked devices → Link a device
• —The dialog closes itself when the connection opens

Can't scan? Use the 8-character pairing code instead. Enter your phone number, generate the code, then type it on the phone.

Connecting the Official API

• —Devices → Add device → Official API
• —Either run Meta's embedded signup, or enter your phone number ID and access token manually
• —Copy the webhook callback URL shown and paste it into your Meta app

Per-device settings

Reject calls · Ignore groups · Always online · Read messages · Read status

Anti-ban

If a device fails repeatedly, its queue pauses instead of burning the number. You get a banner with a Resume button.

Health tools (Official API only)

• —Diagnose — token validity, expiry with a days-left warning, permission scopes, account access, and a live send test
• —Business profile — about, description, address, email, two websites, vertical
• —Request history sync — pull past messages from Meta
• —Register number

Syncing recent messages

Pull messages from a device into the dashboard — one device or all, going back up to 7 days. Default is the last 6 hours.